Senior Relationship Support Specialist

Main Role & Scope of Work

  • Maintain and assist existing corporate partner and customer, support frontline team within specific assigned tasks.
  • Assist and support to all hunting team for administration work load, arrangement and process.
  • Help hunting team follow up for pending complains or any concern from all corporate partner and customer.
  • Contract agreement and open account for corporate partner and customer
  • Manage and support to arrange all marketing material required by hunting team.
  • Weekly report on customer concerns from all related team
  • Weekly report to Direct Manager.

Requirement 

  • Bachelor Degree
  • 1-2  years experience in FSI & Telecom in sales support, operation support or similar roles.
  • Well understand about fin-tech and micro business
  • Able to travel to provinces some time
  • Excellent maintain relationship skills
  • Able to work under pressure
  • Time management skills
  • Ability to work effectively in a team environment
  • Negotiation and problems solving skills
  • Sound written and verbal communication skills
  • High Degree of self-motivation
  • Very good  interpersonal skills
  • Computer literacy
  • Writing and speaking multipel langues, English and Chinese is a plus.

How to Apply:
Interested and qualified applicants should submit only your updated cover letter and CV stating the position you apply with current photo (4×6).
Please send your CV to
Email: jobs@kh.cootel.com | marinasun31@gmail.com
Tel: 038 627 4621 or 089 84 32 82