Billing Officer

Job Description

– Assisting and providing hot bill as per requested and customer complaint;
– Providing the support friendly to the team of CSD, other requesting for print detail;
– Controlling abnormal usages of Prepaid outbound roamer, such as able to make MOC, SMS-Mo, etc;
– Controlling double charge, offline charge or IR usages;
– Randomly checking charging rate of each price plan;
– Providing firm reports of Prepaid;
– Assisting to process Postpaid bill;
– Setting up Tariff/Price plan for prepaid with supported document;
– Supporting to Marketing department to configure special promotion or discount.

Job Requirement 

– Degree in Computer Science or equivalence;
– Good command of both spoken and written English;
– Good communication skills;
– Working knowledge of computer program skills with at least one year experience;
– Ability to work under pressure and flexible working schedules;
– Ability to coordinate with vendors and internal staff;
– Ability to handle complaint issues;
– Availability and initiative.

How to Apply:
Interested and qualified applicants should submit only your updated cover letter and CV stating the position you apply with current photo (4×6).
Please send your CV to
Email: jobs@kh.cootel.com | marinasun31@gmail.com
Tel: 038 627 4621 or 089 84 32 82